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FAQ

Frequently asked questions

Pricing, timing, pickup and delivery, unusual shapes and everything else clients ask before booking.

How much does professional gift wrapping cost?

Every quote is free and tailored to the order. Classic wrapping is priced by the number of gifts with paper, ribbon, bows and tags included, so a whole family's Christmas is one simple figure. Signature themed and custom wraps are quoted by the gift, and corporate orders get volume rates that improve as the order grows. Send a rough gift count through the quote form, or text a photo of the pile, and you will have a written quote within one business day.

Do you offer pickup and delivery?

Yes. Drop-off in Sweetwater is free. Pickup and delivery is quoted by distance for Knoxville, Maryville, Cleveland, Chattanooga and everywhere along I-75, and the cost is included in your written quote.

How far in advance should I book holiday wrapping?

Holiday scheduling is open now, and the sooner you book, the better. Slots are held in the order deposits come in, and once they are full, dates and turnaround times cannot be guaranteed. Rush orders under 72 hours may be available for a 25% surcharge.

Can you match my company's brand colors?

Absolutely. Send your logo and brand colors and we'll source ribbon to match and print custom logo gift tags. Corporate orders receive a photo mock-up for approval before the batch is wrapped.

Can I ship online orders directly to you?

Yes. Have Amazon or retailer orders shipped straight to Amiebeth in Sweetwater. Each package is logged when it arrives, checked against your list, wrapped and delivered finished. It keeps surprises off your porch and saves you the pickup trip. There is a small flat receiving fee per order, however many packages arrive; ask for the shipping address when you book.

What if my gift is an odd shape?

Bikes, baskets, guitars, plush animals, bottles and other awkward shapes are welcome. Standard gifts fit in a box up to about 18 by 14 by 8 inches; larger and oversized items are quoted individually. Send a photo and we will include it in your quote.

Can I supply my own wrapping paper and ribbon?

Yes. Mention it when you book and we will price it in. Gifts that arrive already boxed, and orders that want wrapping only with no bows, are also quoted lower, and repeat clients who bring back last year's gift boxes save again.

Can each family member have their own wrapping paper?

Yes, and it is a favorite. Give each person their own paper and there is no squinting at tags on Christmas morning; everyone knows whose is whose at a glance, and the papers are chosen to complement each other so the tree still looks put together. Or wrap everything in one matching look with name tags. Either way, tell us who gets what when you book.

How do you keep Santa gifts separate?

Tell us which gifts are from Santa and we'll wrap them in a distinct paper, tag them separately and return them in their own labeled bag so nothing gets mixed up on Christmas Eve.

Can you wrap the gifts for an office party or white elephant?

Yes, and it is one of our favorite jobs. Send every gift, in a bag with a note of who it is from if you like, and it all comes back wrapped so the surprise is real for everyone, including whoever organized it. We can wrap in one coordinated style or make every gift look different.

Do you wrap gift cards?

Yes. A gift card in a plain envelope is easy to overlook. We dress it up in a small box with ribbon and a tag, and it counts as one gift in your group. Or we build it into a themed wrap that hints at where the card is from.

What payment methods do you accept?

Cash, Venmo and personal check. A 50% deposit reserves your date and the balance is due at delivery. Business accounts can be invoiced.

Is the deposit refundable?

The deposit holds your date and pays for your materials, which are bought right after you book, so it is non-refundable once materials have been purchased. If your plans change, one reschedule is free when space allows. Space is limited and dates are held in the order deposits come in, so booking early matters in November and December.

Where are you located?

All Wrapped Up is home-based in Sweetwater, Tennessee, right off I-75 between Knoxville and Chattanooga. Drop-offs are by appointment, arranged when you book; the address is shared at that point.

Are my gifts safe with you?

Every gift is logged at intake with a description, stored safely and returned with a checklist. Corporate orders can be labeled by recipient or department for easy distribution.

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